All posts in Features

February 27, 2015, No comments

Much has been written about what makes great customer service. The definition usually includes responsiveness to the customer, the ability to resolve issues, timeliness and friendliness. Most of us have more »


The Hidden Profit Center

February 27, 2015, No comments

Your Front Desk Your front desk staff are the first people to greet your patients when they walk through your door and the last people they see when t ...


Utilizing the Front Desk to Gauge Marketing Results

February 27, 2015, No comments

The front desk at your healthcare practice can perform an interesting qualitative task without having to spend any extra time or effort. Your office f ...


Trifecta for Becoming the Modern (and Successful) Dentist

January 30, 2015, No comments

You’d like to overhear your patients and friends boast that you’re the best dentist ever. Of course this is invaluable as word-of-mouth advertisin ...

  • ICD10dentistWEB
    Dental Coding ICD-10 CM
    January 30, 2015, No comments

    Time to Prepare Your Practice Now! Tick-tock, tick-tock, tick-tock. Hear that? It’s the sound of time passing. On October 1, 2015, the United States will implement a new, updated diagnosis

  • Don’t Let Social be a Dilemma
    January 30, 2015, No comments

    Make it a Smart Dental Marketing Choice The new age digital landscape is dispersed, vibrant, and more diverse than before. If anything, this has made the market place more competitive

  • 3 Phases to Heal Chronic Stress
    December 31, 2014, No comments

    Stress often receives a bad reputation, but it is critical to distinguish the effects of acute stress and chronic stress. Acute stress, stress that last for a short period of